FAQs

How long does it take to process the return?

 

 

Please allow up to two weeks (14 Business Days) from the date you mail your item(s) back for your return to be processed—you will receive an email confirmation when complete.

 

 

How long does it take to receive my refund?

 

 

Once you receive your email indicating your return has been processed, you can expect to receive your Abandoned Cakes E-Gift Card sent to your email address on file within 3-5 business days.

 

 

Is there a return fee?

 

 

If you use our pre-paid return label, the cost of return shipping is $6.00 for any number of items and will be deducted from your store credit (Abandoned Cakes E-Gift Card). You may also choose to mail the item back using your own insured, traceable method.

 

 

How do I request a return label?

 

 

Start your return process here by emailing abandonedcakes@yahoo.com return label.